The future of Awaz Order

Coming Soon

🔍

RAG-Powered Catalogue Search

Retrieval-Augmented Generation for intelligent product matching. Embed your entire catalogue as vectors — the AI finds the right product even from vague or partial descriptions in Urdu.

LangChain ChromaDB OpenAI Embeddings Vector Search

Coming Soon

💬

WhatsApp Business API

Receive voice notes directly from WhatsApp — no need to forward or upload. Send confirmations, receipts, and voice replies straight to the shopkeeper's chat.

WhatsApp Cloud API Webhooks Media Download Message Templates

Coming Soon

🤖

Agentic Workflows & Orchestration

Upgrade from sequential agents to a full agentic workflow graph. Agents negotiate, retry, and escalate autonomously using LangGraph with conditional branching and parallel execution.

LangGraph LangChain Agents Tool Calling State Machines

Planned

🎙️

Custom Voice Cloning

Clone the distributor's own voice with ElevenLabs voice cloning. Order confirmations sound like the real person, building trust and recognition with shopkeepers.

ElevenLabs v3 Voice Cloning API Urdu TTS Voice Library

Planned

📊

Automated Reorder Pipelines

ML-driven demand forecasting from order history. Predict what each shop will order next week, auto-generate suggested orders, and alert when stock is running low.

scikit-learn Time Series Forecasting Scheduled Pipelines

Planned

💳

Smart Credit Scoring

Machine learning credit risk model trained on khata ledger history. Predict which shops are likely to default and automatically adjust credit limits based on payment patterns.

XGBoost Feature Engineering Risk Scoring Ledger Analytics

Research

🛒

Shopkeeper Ordering Portal

A self-service web portal where shopkeepers browse the catalogue, place orders visually, track deliveries, and view their khata balance — alongside the voice channel.

Next.js React PWA Mobile-first

Research

📡

Real-time Agent Dashboard

Live monitoring of every agent in the pipeline: latency, success rates, fallback frequency, and model accuracy. Includes alerting and automatic model switching when performance degrades.

WebSockets Prometheus Grafana OpenTelemetry